Why Buy From Us?

Your Trusted Automotive Group Serving Customers Throughout The Carolinas

Choosing where to purchase your next vehicle is about more than finding the right model, it's about partnering with a dealership you can trust throughout your ownership experience. At Crossroads Automotive Group, you'll find a family of dealerships committed to delivering exceptional customer service, transparent communication, and a wide selection of vehicles that fit every lifestyle and budget. Whether you're shopping for a capable Ford truck, an efficient Nissan sedan, a rugged Jeep SUV, a hardworking Ram pickup, or another quality vehicle, our team is here to help you every step of the way.

With locations serving communities across North Carolina and South Carolina, Crossroads Automotive Group combines hometown values with the resources of one of the region's largest automotive groups. From your first visit to routine maintenance years down the road, our goal is to provide an enjoyable experience built around convenience, professionalism, and long-term customer relationships.

Hablamos Español

Buying or servicing a vehicle should feel comfortable and stress-free, regardless of the language you speak. Many Crossroads Automotive Group dealerships proudly offer bilingual English- and Spanish-speaking team members who are ready to assist customers throughout every stage of the automotive experience. By providing personalized assistance in both English and Spanish, we strive to make every customer feel welcome from the moment they arrive. Our commitment to serving diverse communities helps ensure a smoother, more enjoyable dealership experience for individuals and families alike. Whether you're shopping for a new vehicle, exploring financing options, scheduling service, or asking questions about ownership, our staff is here to communicate clearly and confidently.

Financing Options at Crossroads

Shop New, Certified, and Used Vehicles

Finding the right vehicle is easier when you have plenty of choices. Crossroads Automotive Group offers an extensive inventory of new Ford, INFINITI, Nissan, Chrysler, Dodge, Jeep, and Ram vehicles, giving drivers access to many of today's most popular cars, trucks, SUVs, and commercial vehicles. Whether you're searching for advanced technology, family-friendly versatility, impressive capability, or outstanding fuel efficiency, there's a vehicle designed to match your needs.

In addition to our new inventory, you'll also find an excellent selection of certified pre-owned vehicles and quality used models from many popular manufacturers. Manufacturer-backed certified programs provide added confidence through comprehensive inspections and additional ownership benefits where available, while many pre-owned vehicles include CARFAX Vehicle History Reports™ to help you shop with greater peace of mind.

Flexible Financing Made Simple

Financing your next vehicle should be straightforward, and the finance professionals at Crossroads Automotive Group work to make the process as simple as possible. Whether you're purchasing your first vehicle, upgrading your current ride, or exploring lease opportunities, our finance teams work with a network of trusted lenders to help identify financing solutions that fit your budget and lifestyle.

Convenient online tools make it easy to prepare before visiting the dealership. You can value your trade, estimate monthly payments, complete a secure finance application, and browse current manufacturer incentives from the comfort of home. Our goal is to help you make informed decisions while providing a transparent financing experience from start to finish.

Factory-Trained Service You Can Trust

Keeping your vehicle performing at its best starts with professional service from technicians who understand your vehicle inside and out. Crossroads Automotive Group service departments are staffed by factory-trained technicians who use specialized equipment and genuine OEM parts designed specifically for your vehicle. From routine maintenance to more advanced diagnostics and repairs, our teams are prepared to help keep your vehicle running smoothly.

Whether you need an oil change, brake service, tire replacement, battery installation, or more extensive repairs, you'll find convenient online scheduling, rotating service specials, and knowledgeable professionals ready to assist. Regular maintenance performed by trained technicians can help preserve performance, reliability, and long-term ownership confidence.

Benefits of Shopping From Crossroads

Ford Ownership Benefits

Owning a Ford becomes even more convenient with exclusive ownership programs available through participating Crossroads Ford dealerships. Ford Pickup & Delivery allows eligible customers to have their vehicle picked up for scheduled service and returned when the work is complete, helping minimize interruptions to busy schedules. Select locations also offer Ford Mobile Service, allowing certain maintenance services to be completed at your home or workplace for even greater convenience.

Many Crossroads Ford locations also feature Quick Lane® Tire & Auto Centers, providing routine maintenance such as oil changes, brake service, tire replacement, batteries, and more for many vehicle makes and models. Combined with genuine Ford, Motorcraft®, and Omnicraft® parts, these programs help make vehicle ownership simple and convenient throughout the life of your Ford.

Crossroads 3 On Us VIP New Vehicle Purchase Program

Purchasing a new vehicle from our Crossroads Ford dealerships comes with added confidence thanks to the exclusive Crossroads 3 On Us VIP New Vehicle Purchase Program. Designed to help simplify routine maintenance during the early stages of ownership, this program includes three complimentary lube, oil, and filter services, three tire rotations, and three multi-point inspections performed by factory-trained technicians.*

These included maintenance visits help you stay on top of your vehicle's recommended service schedule while giving our technicians opportunities to inspect important components and identify potential concerns early. It's one more way Crossroads Automotive Group helps customers enjoy greater value long after they drive off the lot.

Nissan Ownership Benefits

Our Crossroads Nissan dealership offers several manufacturer-backed advantages designed to help Nissan owners maintain their vehicles with confidence. One of the most popular conveniences is Nissan Express Service, which provides routine maintenance completed by factory-trained technicians using genuine Nissan parts without the need for lengthy appointments. This efficient approach allows many common maintenance services to be performed quickly while maintaining Nissan's quality standards.

Whether your vehicle is due for scheduled maintenance or simply needs routine care, you'll have access to knowledgeable technicians who understand your Nissan inside and out. Combined with genuine replacement parts and manufacturer-recommended service procedures, these benefits help keep your vehicle performing as intended for years to come.

Chrysler, Dodge, Jeep, and Ram Ownership Benefits

Drivers of Chrysler, Dodge, Jeep, or Ram vehicles can take advantage of manufacturer-backed Mopar® service programs available through our Crossroads CDJR dealership. Mopar® Express Lane offers a convenient option for many routine maintenance services, helping you spend less time waiting while still receiving professional care from factory-trained technicians. From oil changes and tire rotations to inspections and battery service, the Mopar® Express Lane helps make regular maintenance easier to fit into your schedule.

Service appointments also utilize genuine Mopar® parts that are engineered specifically for your vehicle, helping ensure proper fit, performance, and reliability. Combined with factory expertise and thorough vehicle inspections, these ownership benefits help support your vehicle throughout every mile ahead.

Car Service

Convenient Online Shopping Tools

Shopping for your next vehicle has never been more convenient. Crossroads Automotive Group offers a variety of online resources that allow you to research inventory, compare vehicles, estimate monthly payments, value your trade, complete a finance application, and schedule service appointments whenever it's most convenient for you.

These digital tools allow you to complete much of the shopping process before ever stepping into the dealership, helping save time while giving you greater confidence in your purchasing decisions. When you're ready to visit, our team will be prepared to answer your questions and help you complete your purchase with ease.

Customer-First Experience

At Crossroads Automotive Group, every customer interaction is built around honesty, respect, and personalized service. Whether you're purchasing your first vehicle, upgrading your family's SUV, expanding your business fleet, or returning for routine maintenance, our team is committed to providing an experience that is professional, transparent, and focused on your individual needs.

Our dealerships have built lasting relationships throughout the communities we serve by putting customers first before, during, and long after the sale. From knowledgeable product specialists to experienced service advisors and finance professionals, every member of our team is dedicated to helping you enjoy a positive ownership experience from beginning to end.

Visit Crossroads Automotive Group

When you're ready to purchase your next vehicle, service your current one, or simply explore your options, Crossroads Automotive Group is here to help. With a large selection of new, certified pre-owned, and used vehicles, flexible financing solutions, factory-trained service departments, and exclusive ownership programs, you'll find everything you need in one trusted automotive group.

We invite you to visit any Crossroads Automotive Group dealership to experience our commitment to exceptional customer service and discover why so many drivers throughout North Carolina and South Carolina continue to choose Crossroads for all of their automotive needs. Our team looks forward to helping you find the right vehicle and supporting you throughout every mile of ownership.

FAQs

How do you know when it's time to replace your current vehicle?

There’s no one-size-fits-all moment to replace your vehicle. For many drivers in North Carolina and South Carolina, it’s time when repairs become frequent, reliability drops, or your vehicle no longer fits your life. Whether you want better safety, more space, or improved efficiency, we’re here to help you compare options and find what works best for you.

Should you buy a new, pre-owned, or certified pre-owned vehicle?

Each option has its perks. New vehicles offer the latest tech, full warranties, and advanced safety. Pre-owned vehicles give you more value for your budget. Certified pre-owned vehicles blend the savings of pre-owned with the confidence of manufacturer inspections and warranties. We’ll help you compare new vs. used vs. certified pre-owned vehicles to help you choose with confidence.

What are some signs that a car dealership is trustworthy?

A trustworthy dealership is transparent throughout the entire buying process. Look for clear out-the-door pricing, honest explanations of financing terms, vehicle history reports for eligible pre-owned vehicles, and written documentation for warranties or certified pre-owned benefits. A reputable dealership should answer your questions directly, explain available options without unnecessary pressure, and provide ongoing support through its service department after the sale. These practices help customers make informed decisions with greater confidence.

Is it better to buy a car online or at a dealership?

Online shopping is a great way to compare vehicles, estimate payments, and narrow down your options, but visiting a dealership offers advantages that can't be replicated on a screen. An in-person visit lets you test-drive the vehicle, inspect its condition, ask questions in real time, review an itemized out-the-door price, and receive personalized guidance on financing and ownership. Many shoppers wondering if it’s better to buy a car online or at a dealership find that combining online research with a dealership visit provides the most confident and informed buying experience.

What does the Crossroads Automotive Group buying process look like?

Our buying process is simple, transparent, and centered on you. Start by browsing inventory, valuing your trade, or checking financing online. When you visit, we’ll walk you through comparing vehicles, test drives, and pricing. You’ll never feel pressured. Clear communication and honest guidance make your experience better from start to finish.

Why should you service your Ford at Crossroads Automotive Group?

When you service your vehicle at one of our dealerships, you’re getting more than just a thorough job done. Our service centers bring you factory-trained technicians, genuine OEM parts, and maintenance to the highest standards. From oil changes to complex repairs, we offer honest recommendations, easy scheduling, and quality work. We help protect your vehicle for years to come.


Crossroads Cars

11124 Capital Blvd
Wake Forest , NC 27587

Driving Directions


Monday 8:00AM - 8:00PM
Tuesday 8:00AM - 8:00PM
Wednesday 8:00AM - 8:00PM
Thursday 8:00AM - 8:00PM
Friday 8:00AM - 8:00PM
Saturday 8:00AM - 8:00PM
Sunday 8:00AM - 8:00PM
Monday 7:00AM - 7:00PM
Tuesday 7:00AM - 7:00PM
Wednesday 7:00AM - 7:00PM
Thursday 7:00AM - 7:00PM
Friday 7:00AM - 7:00PM
Saturday 7:00AM - 7:00PM
Sunday 7:00AM - 7:00PM
Monday 7:30AM - 6:00PM
Tuesday 7:30AM - 6:00PM
Wednesday 7:30AM - 6:00PM
Thursday 7:30AM - 6:00PM
Friday 7:30AM - 6:00PM
Saturday 7:30AM - 6:00PM
Sunday 10:00AM - 6:00PM

*Excludes Super Duty, Diesel vehicles, BEVs, A/X/Z/D and Employee Plan purchases and Lincoln vehicles.